POLICIES

Classes

Because class size is limited and sufficient time is necessary to contact alternate students, class tuition may only be refunded if notice, in writing or by email, is received seven (7) business days prior to the start date of a class. After a class start date, no refunds are available. We do not offer make-up lessons or partial refunds for missed classes.

Class registration closes 24 hours in advance of the class start date. You must pre-register online and prepay in order to attend a class. Classes are subject to cancellation or date changes.

West Palm Dog LLC does not offer partial refunds, transfers of monies from one class to another, or private instruction in lieu of group classes.

With the exception of nose work practice class, female dogs in season may not attend class.

Board and Train

If an owner needs to cancel, he or she must provide a written request to West Palm Dog (marti.hohmann@gmail.com or text to 561-906-2830) seven (7) days in advance of the first day of the dog's stay. Owner agrees to pay online payment processing fees (3%)  incurred due to cancellation. A cancellation fee of $250 will apply for cancellations less than 7 days in advance of the dog's stay.

Vaccination Requirements

Adult Dogs or Puppies More than Six Months of Age:

DHP or equivalent
Rabies
Bordetella within the previous 6 months

Puppies Less Than Six Months of Age:

DHP or equivalent (two sets)
Bordetella within the last six months

All dogs must show proof of a clear fecal exam within the last six months prior to boot camp, day training, or group classes.

 

Group class instruction is not appropriate for all dogs. Dogs that bark and lunge at other dogs ("reactive dogs") should seek help in classes designed for them ("reactive dog class") and/or through private instruction with a veterinary behaviorist or dog trainer experienced in the treatment of aggression.

Our nose work classes may be able accommodate some reactive dogs; however, their handlers must be able to get them to and from the parking area to our back patio without risk of accident or injury. Please contact marti_hohmann@yahoo.com prior to registration.